Case Study: How We Built a Scalable Telemedicine Video Consultation Platform – DOC247
In This Article
- How We Built a Scalable Telemedicine Platform – DOC247 Overview
- The Challenge
- Solution Delivered
- Key Features Implemented:
- 1. Doctor Appointment Booking
- 2. Round-Robin Doctor Booking
- 3. Virtual Waiting Room
- 4. RingCentral Video & Voice Call Integration
- 5. Google Maps Integration
- 6. Real-Time Clinic & Walk-In Queue Management
- 7. Firebase Notifications
- 8. Patient & Provider Workflows
- Technology & Integrations
How We Built a Scalable Telemedicine Platform – DOC247 Overview
DOC247 is a modern telemedicine and digital healthcare platform designed to simplify how patients connect with doctors, clinics, and healthcare providers.
The platform enables users to book appointments, consult doctors virtually, locate nearby clinics and hospitals, manage real-time queues, and receive instant notifications — all through a seamless web and mobile experience.
Murmu Software Infotech contributed to building a scalable healthcare ecosystem that supports both online and offline patient care workflows.
The Challenge
Healthcare platforms need more than just appointment booking. The client required a complete digital healthcare solution that could manage:
- Online doctor appointment booking
- Real-time clinic and walk-in queues
- Virtual consultations
- Doctor availability management
- Patient and doctor communication
- Clinic and hospital location discovery
- Notifications for appointment updates
- Smooth mobile-first experience
The goal was to create a platform that improves patient access, reduces clinic operational friction, and supports future healthcare service expansion.
Solution Delivered
We developed a scalable telemedicine platform with web and mobile app capabilities, focused on real-time healthcare workflows, secure communication, and better patient engagement.
