How We Digitized and Automated End-to-End Repair Operations for Seekoji Electric

From manual chaos to a fully structured, role-based repair workflow system — transforming a local repair business into a scalable, process-driven operation.

Project Overview

• · Client: Seekoji Electric Pvt Ltd
• · Owner: Mr. Roshan Lakra
• · Industry: Electrical & Solar Repair Services
• · Solution Type: Custom Repair Management Software (Web-Based System)
• · Platform: Admin Dashboard + Role-Based Panels (Intake, Tester, Technician)

The Problem (What Was Broken)

Seekoji Electric was running a growing repair business, but operations were:

❌ Completely manual
❌ No proper tracking of items
❌ No clarity on repair status
❌ Communication gaps between staff
❌ No structured workflow between roles
❌ Payment tracking was inconsistent
❌ Delivery process was unorganized

Real Impact of These Problems

• · Delayed repairs
• · Confusion between team members
• · Poor customer experience
• · Revenue leakage
• · No scalability

The business was working… but not efficiently.

The Goal

Client Wanted:

• · Track every item from intake to delivery
• · Assign clear responsibilities to staff
• · Improve coordination between roles
• · Manage payments and repair status
• · Bring structure and transparency

Our Objective:

Build a complete digital workflow system that mirrors real-world repair operations and makes them trackable, scalable, and efficient

The Solution

We developed a role-based Repair Management System that digitizes the entire lifecycle of a repair job:

From item intake → testing → repair → validation → delivery

The Core Workflow (System Backbone)

1. Intake (Entry Point)

• · Item received at shop
• · Customer & item details recorded
• · Job created in system

2. Testing Phase

• · Item assigned to tester
• · Faults identified
• · Required components listed

3. Approval & Costing

• · Admin shares:
  • o Fault details
  • o Repair estimate
• · Customer approves & pays advance

4. Repair Execution

• · Tasks assigned to technicians
• · Technician performs repair
• · Remarks added in system

5. Quality Check

• · Tester verifies repair
• · Confirms working condition

6. Delivery

• · Admin notifies customer
• · Payment completed
• · Item delivered or picked up

This entire workflow is digitally tracked and controlled

System Architecture (Role-Based Design)

Intake Coordinator Panel

Responsibilities:

• · Customer registration
• · Item intake
• · Delivery handling

Features:

• · Track:
  • o Total received
  • o Today received
  • o Pending work
  • o Delivered items
• · Status tracking:
  • o Under repair
  • o Under testing
  • o Ready for delivery

Tester Panel

Responsibilities:

• · Fault diagnosis
• · Repair validation

Features:

• · View assigned items
• · Mark:
  • o Under testing
  • o Work completed
• · Validate repaired items
• · Ensure quality control

Technician Panel

Responsibilities:

• · Execute repair work

Features:

• · View assigned jobs
• · Track:
  • o Total assigned
  • o Today assigned
  • o Under repair
• · Mark work as completed
• · Add repair remarks

Admin Panel (Control Center)

Core Capabilities:

• · Full job lifecycle tracking
• · Customer & employee management
• · Payment & billing system
• · Task assignment
• · Real-time analytics

Admin Dashboard Highlights:

• · Total received
• · Pending work
• · Under repair
• · Under testing
• · Ready for delivery
• · Delivered items

Key Features That Make This System Powerful

End-to-End Workflow Automation

Every repair is tracked from start to finish

Role-Based Access Control

Different dashboards for:

• · Intake
• · Tester
• · Technician
• · Admin

Real-Time Status Tracking

Know exactly where every item is

Task Assignment System

Assign jobs and track progress

Payment & Billing Tracking

• · Advance payments
• · Final payments
• · Billing system

Operational Visibility

• · Monitor workload
• · Identify delays
• · Improve efficiency

Results & Business Impact

Increased Operational Efficiency

Structured workflow reduced confusion and delays

Full Transparency

Every item tracked across stages

Better Team Coordination

Clear roles and responsibilities

Improved Payment Management

Accurate tracking of customer payments

Centralized Control

Everything managed from one system

Scalable Business Model

System can handle increased volume without chaos

What Makes This Project Unique

This is not a generic software—it is a real-world workflow system designed specifically for repair businesses, aligning perfectly with how operations actually function on the ground.

Technology Stack

• · Frontend: Angular
• · Backend: C#, ASP.NET
• · Database: SQL
• · Deployment: Cloud (Hostinger)

Project Team

• · Project Management: Rajkishor
• · Backend Development: Kashif
• · Frontend Development: Ravi
• · DevOps & Deployment: Kashif
• · QA & Testing: Shamsher & Team

Want to Digitize Your Service Business?

If you run:

• · Repair business
• · Service center
• · Workshop
• · Technical service operations

This system can transform your business too.

We Help You Build:

✔ Repair Management Systems
✔ Workflow Automation Software
✔ Custom Business Platforms

Book a Free Consultation.