World of Innovation

Dynamics 365
Development Services

Unify your data, people, and processes with intelligent business applications. We build custom Dynamics 365 solutions to drive growth and efficiency.

CRM & ERP

Unified Suite

Power

Platform Ready

Azure

Cloud Native

360°

Customer View

Transform Your Business

Ready to upgrade your CRM/ERP?

Intelligent Business Apps

Dynamics 365 connects your entire business, from sales and marketing to finance and operations, with predictive insights and modular apps.

Sales & Service

Streamline sales cycles and improve customer support.

Finance & Ops

Optimize financial operations and supply chain.

Power Platform

Low-code extensions with Power Apps and Automate.

Customer Insights

AI-driven analytics for personalized engagement.

Unified Interface

Responsive design across all devices.

Dataverse

Secure and scalable data service.

Our Expertise

What We Build

We tailor Dynamics 365 to fit your unique business processes, leveraging the full power of the Microsoft ecosystem.

D365 Sales Implementation
Customer Service Hub Setup
Field Service Automation
Power Apps Development
Power Automate Workflows
Dataverse Customization
Custom PCF Controls
ERP Integration
Expertise
Tech Stack

The Power Platform

Dynamics 365Dynamics 365
Power AppsPower Apps
Power BIPower BI
AzureAzure
.NET.NET
JavaScriptJavaScript
React (PCF)React (PCF)
SQL ServerSQL Server
C#C#
DataverseDataverse

Dynamics 365 Implementation Guide

A step-by-step roadmap for successful CRM adoption.

Licensing Guide (Sales vs Service)
Data Migration Strategies
Security Role Matrix
Power Automate Integration Patterns
User Adoption Checklist
Next-Gen Technology

Dynamics 365 + Copilot

Empower your teams with next-generation AI. We configure Microsoft Copilot to summarize meetings, generate emails, and provide real-time insights
Sales Copilot
Predictive Forecasting
Sentiment Analysis
Next Best Action
Smart Case Routing
Customer Churn Prediction
Email Intelligence
Chatbots (Power Virtual Agents)
Methodology

SureStep Delivery

Proven implementation methodology for success.

01

Analyze

Gap analysis & requirements

02

Config

Dataverse setup & security roles

03

Extend

Power Apps & custom plugins

04

Integrate

Connecting ERP & Email

05

Deploy

User training & go-live

Sectors

Industries We Serve

Manufacturing

Manufacturing

Field Service Mgmt

Retail

Retail

Customer Insights

Finance

Finance

Relationship Mgmt

Healthcare

Healthcare

Patient Care Flows

Professional

Professional

Project Automation

Non-Profit

Non-Profit

Donor Management

Dataverse Security

Column Level Security

Auditing & Logs

Azure Compliance

Security

Dataverse Security

We implement a multi-layered security model to ensure your business data is accessible only to the right people.

Role-based security model (BU, Team, User)
Field-level security profiles
Data loss prevention (DLP) policies
Audit logging and activity tracking
Why Us

Why Murmu Software Infotech?

12+

Years CRM Experience

50+

Dynamics Projects

Power

Platform Experts

100%

Data Migration Success

24/7

System Support

Dynamics Insights

Latest on CRM, ERP, and Power Platform

Dynamics Blog5 min read

Dynamics 365 Sales Copilot

Boosting sales productivity with AI.

Read full article
Dynamics Blog5 min read

Power Apps vs Custom Dev

When to use low-code solutions.

Read full article
Dynamics Blog5 min read

Dataverse Security Best Practices

Designing a robust security model.

Read full article
Dynamics Blog5 min read

Integrating D365 with Teams

Enhancing collaboration.

Read full article
Dynamics Blog5 min read

Automating Workflows

Top 10 Power Automate use cases.

Read full article

Optimize Your Operations?

Let's build a connected business with Dynamics 365.

Call Us

+91-9110176498 | +91-9102038933

Email Us

contact@murmusoftwareinfotech.com

Visit Website

murmusoftwareinfotech.com

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Murmu Software Infotech

Murmu Software Infotech offers end-to-end technology services including website development, mobile app development, AI solutions, and SaaS products. We help businesses grow faster with secure, high-performance software tailored to their needs.

Support
  • +91-9110176498 | +91-9102038933
  • contactus@murmusoftwareinfotech.com
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