CRM Development & Solutions
Centralize customer data & sales pipelines in one powerful CRM.
Murmu Software Infotech helps you design, build and implement CRM systems that your team actually uses — so every lead, deal and conversation is tracked, measurable and easy to act on.
- CRM rollouts
- For SMEs & startups
- Focus
- Sales & support teams
- Engagement
- New CRM & migration
Modern CRM stack
Leads · Deals · SupportWe choose the right CRM platform and customizations to fit your sales cycle, customer journey and reporting needs.
360° customer view
Keep leads, conversations, deals and tickets in one place instead of scattered tools.
Actionable dashboards
Track pipeline health, conversions and team performance in real time.
At Murmu Software Infotech, we build CRM solutions that match how your team actually works. From lead capture and qualification to pipeline management and support, we make sure nothing falls through the cracks.
Our Expertise in CRM Development & Implementation
Lead & Contact Management
Structure your lead intake, qualification and follow-ups so every potential customer gets timely attention and context.
Sales Pipeline & Deal Tracking
Visual pipelines with stages, probabilities and forecasts — so you always know what's closing this week or month.
Automation & Workflows
Automate reminders, follow-ups, lead assignments and routine tasks so your team focuses on high-value conversations.
Omnichannel Communication
Integrate email, phone, WhatsApp, chat and more so all communication is logged against the right contact and deal.
Reports & Management Dashboards
Get real-time visibility into conversions, revenue, activity levels and performance by rep, region or channel.
CRM Integrations & Custom CRM
Connect your CRM with websites, landing pages, billing, support tools or build a fully custom CRM around your needs.
Why Choose Murmu Software Infotech for CRM
We focus on adoption, not just implementation. A CRM is only successful if your sales and support teams love using it daily.
Process-first approach
We map your existing sales, marketing and support flows before recommending platforms and customizations — so the CRM supports your reality.
Better follow-ups & retention
Structured pipelines, tasks and reminders ensure every lead is followed up and every customer gets timely responses.
Training & change management
We don't just hand over a system. We onboard your team, share SOPs and help you refine the CRM as usage grows.
Partner with Murmu Software Infotech to build a CRM foundation that supports sustainable growth, better customer experiences and more predictable revenue.
How we typically work with you
A simple, transparent process from discovery to CRM adoption.
- 1
Discovery & process mapping
We map your current lead sources, sales cycles and support flows, and identify pain points and goals.
- 2
Platform, setup & automation
We configure the CRM, define pipelines, fields, automations, integrations and dashboards as per your needs.
- 3
Rollout, training & support
We onboard your team, refine workflows based on feedback and support you post-launch for tweaks and enhancements.
Ready to implement or upgrade your CRM?
Tell us about your current tools, team size and sales process — we'll help you pick the right CRM and roll it out smoothly.
